RH Realty Services

Effective Date: Jan. 1, 2025

RH Realty Services (“RH Realty,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website, phone, SMS, email, AI tools, or other communication channels.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, and other contact details you voluntarily provide.
• Property & Transaction Information: Information related to buying, selling, or investing in real estate, including preferences, timelines, and transaction details.
• Communication Data: Records of phone calls, text messages (SMS), emails, and AI-assisted interactions for service and quality purposes.
• Website & Technology Data: IP address, browser type, device information, and website usage data collected through cookies or analytics tools.

How We Use Your Information

RH Realty uses your information to:

• Provide real estate services and consultations
  
• Communicate about appointments, listings, transactions, and updates
  
• Send SMS messages related to your real estate inquiry or transaction
  
• Deliver educational information and service-related notifications
  
• Improve customer experience, AI systems, and service quality
  
• Comply with legal and regulatory requirements
  

SMS & Communication Consent

By providing your phone number, you consent to receive service-related text messages from RH Realty, which may include:

• Appointment confirmations and reminders
  
• Property alerts and updates
  
• Transaction notifications
  
• Customer support messages
  

 

Message frequency varies.
You may opt out at any time by replying STOP to any message.
Reply HELP for assistance.
RH Realty does not sell or share mobile phone numbers for marketing purposes.

SMS consent is not shared with third parties.

Information Sharing

We do not sell your personal information.

We may share information only with:

• Service providers assisting with transactions (lenders, attorneys, inspectors, CRM platforms)
  
• Technology providers (AI systems, SMS platforms, scheduling tools)
  
• Legal or regulatory authorities, if required by law
  

All partners are required to protect your data and use it only for authorized purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we take data protection seriously and continuously improve our security practices.

Your Rights & Choices

You may:

• Request access to your personal information
  
• Request corrections or updates
  
• Withdraw communication consent
  
• Opt out of SMS by replying STOP
  
• Contact us with privacy concerns
  

Third-Party Links

Our website or messages may include links to third-party websites. RH Realty is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies separately.

Policy Updates

This Privacy Policy may be updated periodically. Updates will be posted on our website with the revised effective date.

Who we are

Suggested text: Our website address is: https://soldbyrh.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long do we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.